Observation 8

For my eighth and final Observation I choose to see what it was like on an average work day for the CEO Cindy. I asked her over the phone if she would mind if I came in and saw what all she did durring her work day, and she happily replied yes. When I got to he Office of Precision Contracting Services Cindy was patiently waiting for me in her office. Once she was ready we headed over to the back of the building to the warehouse to see what the field workers planned on doing that day. She doesnt really do much at this time except make sure the workers know exactly what is to be done on the job site on this day. Cindy has to sign off on all of the teams plans so that if the city or town's employees stop at the site and they have no authorization, they could be hit with a fine and be set back even further in their job.
Once the field workers were gone we went back inside to her office to check and see what meeting she had today. Luckily for me she said, there was only one meeting planned but it was a conference call from PCS's offices in virginia and tennessee. She took the call and after about five minutes of listening to them talk about numbers and job sites and people she ended the call and said it was time for a break, Finally I will get to asks her some questions.
We went to a sub shop right down the street from the offices and I began to ask her questions about her status at PCS. I asked her what all her job entitled her to do? She just stated, "Ikeep the workers in line and make sure they get their job done on time. I leave all the counting and record keeping to bruce, he's better at that stuff". We both laughed and then I asked a few more questions that were a little off topic but my final question I asked Cindy was, How long have you been working for PCS? and how long do you see yourself working here for? When I asked this I could tell Cindy was gladly going to answer. She replied "Bruce and I started this company from the ground up, we started with nothing but a pen and a piece of paper. Now were one of the leading fiber optic cable contractors in the Southeast. I plan on being with this company until the day I die and I probably wont ever retire. ( She joked)". This just goes to show me how dedicated and serious Cindy is to her company and how she plans on never letting it go. She is very positive in her thinking and I can now see why PCS is so successful and is showing no signs of letting up. This observation was conducted on April 15, 2010

Observation 7

In my seventh Observation of Precision Contracting Services I chose to have a talk with one of the Co- Owners of the company, Bruce. Bruce is a very polite well educated man who is also one of the Co-founders of this company. Bruce and his sister Cindy started this company from scratch and have watched it flourish over the last ten years. When I finally sat down and was able to ask Bruce some questions I found out many differnt things I never knew about the company. Bruce said that he works the longest hours out of anyone on the pay roll. He explained to me that his typical day starts off at about five thirty when he wakes up, gets to work around six. He said he might take but two to three breaks all day and it is almost seven oclock when he finally locks the doors to go home. As amazed as I was to hear that the boss works the hardest and longest days I could tell that Bruce ment Business. He kept referring to the fact that he prides himself and his company on having the most dedicated and hard working employees he could find. He also told me he promisses his employees extra incentives for a job well done. Whether that be a raise in pay, or a day off here and there, or even just a break the rest of the day, he said it all depends on the situation.

Although I wasnt at the offices of PCS very long I learned alot about Bruce and how he runs his company. He seems to be a very hard working, dedicated boss who will do anythign to keep his company flourishing. This is the right attitude to have when running a business I feel. He always seems positive and I'm sure his employees feed of his energy and that will empower them to work hard throughout the day.